
The
Derek Neil Collection is proud to be endorsed by the government-backed
Trustmark scheme, which provides a range of benefits to our customers,
as well as added peace of mind.
You
can find out more about Trustmark by visiting www.trustmark.org.uk,
but in brief, the benefits include:
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Every order is covered by Deposit Protection Insurance and has
an Insurance Backed 6 year Warranty
- Our
technical skills have been independently checked through regular
on-site inspections
-
The
approved scheme operator - Fairtrades - has checked and will continue
to monitor our quality of work, trading practices and customer
satisfaction
- Checks
have been made on our trading record and financial status
- We
have signed up to a code of practice that includes insurance,
good health and safety practices and customer care
- In
the unlikely event you have a problem or disagreement with us,
there is a clear and user-friendly complaints procedure to help
resolve the issue.
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